Get in Touch
Get in Touch

How We Charge

Our Fees

The first thing to know is we are a small business with low overheads. No larges offices or teams of permanent employees to fund. As a result, we can charge you less for the same quality of work as a large agency may charge you.

Whilst we encourage our clients to take control of their websites and update them themselves there are times and situations where a client will want us to update or make changes to their website.

  • £49 per hour
  • £35 minimum charge (for small changes up to 30 mins)

This rate is applicable for all our work and support.

We charge fixed price on fixed scope tasks.

For tasks where the scope is flexible we will agree an initial set number of hours in order to keep your budget accountable.

As per our standard hourly rate.

We’ll make sure your support costs stay in line by allocating an initial two hour limit to your ticket before seeking approval for additional time.

That vast majority of support requests are resolved in one hour or under.

See the support FAQ for further information.

We frequently carry out training sessions via Zoom or Google Meet for our clients.

Each session is charged £99 for the first hour and then our standard hourly rate for any time over the first hour.

If you need an update done urgently or need specific work done out of hours, we can help you with this.

This is not a guaranteed service as we do not charge any form of retainer, we will always do our best to accommodate your request.

Urgent requests (jump the queue)

  • During normal business days and hours: £98 per hour

Out of hours (prearranged)

We need a minimum of 1 days notice. You must make the request during weekday business hours.

  • Weekdays – 5pm to 8pm: £98 per hour
  • Weekends – 10am to 4pm: £147 per hour
  • Weekends – 4pm to 8pm: £196 per hour

We don’t charge for initial calls or meetings to discuss a project enquiry. These are absolutely free for new clients up to 30 mins over phone or video call.

All other time spent on project meetings are included in the cost of your project.

We are often asked to take the time to research different solutions, methods or ideas either as part of a project or stand alone piece of work.

We charge our standard hourly rate for this service with a minimum of four hours.

This is usually comprised of two hours research and one hour collation and one hour communications with you.